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Privacy Policy

The Crystal Candy Dish LLC (“The Crystal Candy Dish,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.thecrystalcandydish.com, contact us, or use our services, including our custom candy buffet tables and event décor offerings. The Crystal Candy Dish

By accessing or using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the website or submit personal information to us.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

When you contact us or request our services, you may provide:

  • Contact details – Name, email address, phone number.

  • Event details – Event date, location, type of event, number of guests, preferences, theme, and any notes you share with us. The Crystal Candy Dish

  • Billing and payment information – If you book our services, payment details may be collected, typically via third-party payment processors.

  • Communication content – Messages you send via our contact form, email, phone, or social media.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage data – Pages visited, links clicked, time spent on the site, referring/exit pages.

  • Device and technical data – IP address, browser type, operating system, device identifiers.

  • Cookies and similar technologies – Small files stored on your device to enable website functionality and improve your experience.

1.3 Information from Third Parties

We may receive information about you from:

  • Social media platforms (e.g., Facebook, Instagram, TikTok) if you interact with our profiles or contact us through those platforms. The Crystal Candy Dish

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and managing services

    • To respond to inquiries, provide quotes, and manage bookings.

    • To plan, design, and deliver candy buffet tables and event décor tailored to your event.

  • Customer communication

    • To send confirmations, updates, and important information about your event or booking.

    • To respond to your questions, comments, or feedback.

  • Business operations and improvement

    • To operate, maintain, and improve our website and services.

    • To analyze website usage and understand how visitors interact with our content.

  • Marketing and promotions

    • To share information about new services, special offers, or updates we think may interest you (where permitted by law).

    • You can opt out of marketing communications at any time (see Section 8).

  • Legal, safety, and compliance

    • To detect, prevent, or address fraud, security, or technical issues.

    • To comply with legal obligations and respond to lawful requests.

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Help the website function properly.

  • Remember your preferences.

  • Analyze traffic and usage patterns.

You can typically adjust your browser settings to block or delete cookies. However, this may affect the functionality of our website.

If we use third-party analytics tools (such as Google Analytics), those providers may set their own cookies and collect information in accordance with their privacy policies.

4. How We Share Your Information

We may share your information with:

  • Service providers and vendors

    • For example, payment processors, website hosting providers, email service providers, or dessert suppliers we coordinate with for your event.

  • Business partners involved in your event

    • With your knowledge, we may coordinate with event planners, venues, or other vendors as needed to provide our services.

  • Legal and safety purposes

    • If required by law, regulation, legal process, or governmental request.

    • To protect the rights, property, and safety of The Crystal Candy Dish, our clients, or others.

  • Business transfers

    • In the event of a merger, sale, or transfer of some or all of our business, your information may be transferred as part of that transaction.

We do not share your personal information with third parties for their own independent marketing purposes.

5. Data Retention

We keep your personal information only as long as reasonably necessary to:

  • Provide our services and complete your event.

  • Maintain business records (for example, for accounting and tax purposes).

  • Comply with legal obligations and resolve disputes.

When personal information is no longer needed, we will securely delete or anonymize it where reasonably possible.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Marketing Communications

We may send you emails or messages about services, promotions, or updates we think you may like.

You can opt out at any time by:

  • Clicking the “unsubscribe” link in our marketing emails (if available), or

  • Contacting us at thecrystalcandydish@gmail.com and asking to be removed from marketing lists. The Crystal Candy Dish

Please note that even if you opt out of marketing communications, we may still send you non-marketing messages related to your bookings, event details, or important service updates.

8. Children’s Privacy

Our website and services are primarily directed to adults, such as event hosts and organizers (e.g., parents, guardians, businesses). While we may design candy tables and décor for children’s events, we do not knowingly collect personal information directly from children under the age of 13.

If you believe a child under 13 has provided us with personal information, please contact us so we can take appropriate action.

9. Third-Party Websites and Social Media

Our website may contain links to third-party websites or social media platforms (such as Facebook, Instagram, and TikTok). These websites and platforms are operated by third parties and have their own privacy policies. We are not responsible for the privacy practices of those third parties. The Crystal Candy Dish

We encourage you to review the privacy policies of any external sites you visit.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

When we update the Policy, we will revise the “Last Updated” date at the top of this page. In some cases, we may also notify you by email or by posting a notice on our website. Your continued use of the website or services after any changes means you accept the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

The Crystal Candy Dish LLC
Email: thecrystalcandydish@gmail.com
Phone: +1 (732) 930-3210